Replies in under 60 seconds · 24/7
Your customer just asked a few companies for a quote.
We build home service businesses a website that brings in leads. Then we answer every lead, from your site and from Yelp, in under 60 seconds. Even at 9 PM on a Sunday.
Try it on your own phone and see the exact text your customers would get.
Example: leads arriving at all hours, each one answered in under a minute.
Example tickets with made-up customers
Why speed matters
Harvard Business Review tested 2,241 U.S. companies by sending each one a web inquiry and timing the reply. Most were slow, and the slow ones paid for it.
Average time to reply, among the companies that replied at all. 23% never replied.
Our reply to a real Yelp quote request this month.
Reach a lead within the hour and you're nearly 7× as likely to qualify it as an hour later.
Wait a day or more and you're over 60× less likely than if you'd replied within the hour.
The average reply in the study. By then they've probably hired someone else.
Source: J. Oldroyd, K. McElheran & D. Elkington, “The Short Life of Online Sales Leads,” Harvard Business Review, March 2011.
What we do
No website yet, or one that hasn't changed since 2012? We'll build a new one that loads fast, looks right on a phone, and makes it easy to ask you for a quote.
When someone asks for a quote on Yelp or your website, they get a friendly reply in under a minute, in your voice. You get a text with their details so you can take it from there.
Get one or both. Together, every lead your new site brings in gets answered right away.
How it works
Three steps, and most of the work is on us.
We look at your Yelp page and your website, check how fast you reply today, and show you where leads are slipping away.
Your instant replies go live in 3–5 business days, written in your voice. A new website takes a bit longer, depending on how many pages you need.
Replies go out day and night, and you get a text for every lead. If anything breaks, fixing it is on us.
Try it yourself
Fill this out and your phone buzzes within seconds. That is the speed every one of your leads would get. The phone on the right shows the texts you will receive.
Ding! ⏱️ The PB&J Co. here, and yes, that was fast. Legal says we have to add: up to 4 msgs/mo. Msg & data rates may apply. HELP for help, STOP to cancel.
Okay Mike, be honest. 8 seconds. Pretty quick, right? That is what every Yelp lead would get from Mike's Plumbing, 24/7. What did you think? – Drew
Example timing · yours will show your real secondsQuestions
No. It connects to the Yelp account you already have, and alerts come to your phone by text. If you use a CRM, we can send your leads there too.
No. It works with any claimed Yelp business page that has Request a Quote turned on. Ads just bring in more leads.
We write them with you, in your voice. Each one uses the customer's name and what they asked about, and you can change the wording anytime.
You're on jobs, driving, or asleep for a lot of the day, and leads come in anyway. This covers those hours so you can call back when you're free.
We keep an eye on it and fix it. That's what the monthly plan is for.
No. Each one works on its own. They just work best together.
Try the 60-second reply on your own phone. If you like it, we'll set it up for your business.
Try the demo